by Hernan Vera | May 8, 2023 | Sales Operations
Today, an organization’s CRM is as essential as billing, inventory, ERP, or other IT systems. If the leadership team and users are frustrated by the value they receive from the CRM system, it may be time for a CRM adoption “get-well plan.” Slow or...
by Hernan Vera | Mar 20, 2023 | Sales Enablement, Sales Operations
If there’s friction within your company over who should manage current accounts – sales, operations, or service delivery – this post is for you. The success of customer-facing organizations depends on their ability to manage the customer experience effectively,...
by Hernan Vera | Feb 20, 2023 | Sales Operations
More than 50% of new B2B salespeople aren’t in the class picture after a year and a half. Adding talent to the sales team to accelerate growth may appear straightforward. However, many companies fall short of keeping talent and getting them to an acceptable...
by Hernan Vera | Jan 16, 2023 | Sales Enablement, Sales Operations
Body language accounts for 55% of communication, while words account for only 7%. So minor improvements in body language can lead to significant improvements in communication effectiveness. Body language is an unspoken way that people unconsciously communicate their...
by Hernan Vera | Jan 9, 2023 | Marketing Strategy, Sales Operations
For marketing and sales leaders, it’s important to set resolutions that will help achieve success in the coming year. Here are two resolutions that can help your organization meet or exceed annual goals: 1. Dig deeper into How to meet or exceed annual goals....
by Hernan Vera | Nov 14, 2022 | Marketing Operations, Sales Operations
Thirty-three or so working days remain in 2022. If your sales and marketing teams have been executing well, you might be close to achieving or exceeding your annual goals. If you are sweating Q4, the high percentage option is to focus on a defined list of deals that...